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Automate and Scale your Business using AI Agents — A Masterclass

Part 1 of a hands-on masterclass / workshop series on scaling in a smarter way — how startups can automate tasks and workflows using no-code tools and AI agents without technical expertise.

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How Can Startups Scale Without putting too much pressure on their team?

In a world where lean teams are expected to do more with less resources, the pressure to scale quickly, without sacrificing quality or speed, is real.

Can AI agents truly take the lead in automating business operations and helping startups grow more efficiently?

These were the key questions addressed in Pivot’s latest 0xhub Masterclass, “Automate and Scale Your Business Using AI Agents — Part 1,” led by Ankit Jaiswal, founder of the AI automation agency Big Bang AI.

In this hands-on session, Ankit shared how startups can use no-code platforms, AI tools, and intelligent agents to automate repetitive tasks, streamline content workflows, and even build decision-making bots. The session focused on real-world examples and simple steps founders can take to begin scaling with automation with no technical background required.

Here’s a summar of all that was shared in the masterclass. For those willing to learn more, check out the video of the masterclass attached.

Know your mentor

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Ankit Jaiswal Founder Big Bang AI, ton blockchain

Ankit Jaiswal is the founder of Big Bang AI, an AI automation agency that helps companies grow revenue, cut costs, and streamline operations using advanced AI automation agents. Through his agency, Ankit consults organizations on integrating AI into their daily workflows and also leads corporate training programs to equip teams with practical AI skills.

Before venturing into the AI space, Ankit played a significant role in the blockchain industry as the India Head for TON Blockchain. He also has experience in the corporate world, having worked as a Financial Analyst at Amazon.

With a strong foundation in both business and technology, he is passionate about helping people understand and harness the power of emerging technologies.

Twitter | LinkedIn

Missed The Masterclass?

🔅 Check out the full video:

🔅 Pivot 0xHub playlist: https://www.youtube.com/@0xPivot/playlists

Key Topics covered during the masterclass

What’s the Difference Between AI Assistants, Automation, and AI Agents?

Before we jump into tools and tactics, it’s important to understand the core concepts:

  • AI Assistants are tools like ChatGPT, Gemini, or DALL·E that help generate text, images, videos, or audio. They’re great at producing content but don’t do much beyond that.
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  • Automation involves setting up workflows that trigger actions, like saving an email attachment to a Google Drive folder automatically. These are usually rule-based and don’t “think” for you.
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what is automation in ai
  • AI Agents go a step further. They combine AI assistance with automation and decision-making. Think of them as digital team members that can interpret context, decide what to do next, and take action across platforms.

In short:

Automation does tasks. AI agents solve problems.

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ai agents in automation

Start Small: Automate Repetitive Tasks with No-Code Tools

If you’ve never automated anything before, start with no-code platforms like Make.com (formerly Integromat).

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Here’s a simple example:

✅ Save Support Tickets Automatically

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Instead of manually logging customer emails:

  • Connect your email and Google Sheets in Make.com.
  • Set a scenario to pull in new emails and record:
  • Date
  • Sender’s email
  • Subject line
  • Message body
  • Schedule it to run every 6 hours, or whenever you need.

Result? Your support tickets log themselves. No more copy-paste headaches.

Adding AI to Your Automation Workflows

Once you’re comfortable with basic automation, you can enhance your workflows by integrating AI tools. This is where things get more powerful and useful for content creation, communication, and operations.

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Automatically Creating LinkedIn Posts from News Articles

Here’s a real-world example:

  • Use Google Sheets to gather article links.
  • Scrape the article content using a tool like Scraptio.
  • Pass the content to a text generation model (like GPT-4) via an API.
  • Automatically generate a LinkedIn post draft.
  • Review and post manually to avoid violating LinkedIn’s policies.

You can schedule this process to run daily and keep your content pipeline consistent with minimal effort.

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Using APIs to Power Your AI Automations

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To connect AI tools with automation platforms, you’ll often need to use an API key. Here’s a high-level overview of how this process works:

  1. Generate an API key from a platform like OpenAI.
  2. Define how the AI should respond, including instructions, context, and desired outcomes.
  3. Plug this configuration into your automation platform (e.g., Make.com or Whisper Flow).
  4. The AI will now process inputs and generate outputs automatically within your workflow.

This allows for fully custom content and communication workflows that are context-aware and repeatable.

What Makes AI Agents Different?

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AI agents are more than just workflows or bots. They’re capable of handling conversations, making decisions, and taking actions on your behalf. One example from the masterclass involved a Telegram-based personal assistant that could:

  • Schedule meetings
  • Send emails
  • Pull data and updates
  • Execute user requests using natural language

Unlike basic automation, this agent understands user prompts, decides what actions to take, and executes them across multiple platforms.

AI Agents: A Smarter Way to Scale

As businesses look for smarter, leaner ways to grow, AI automation and agents offer a powerful path forward. They save time, reduce human error, and let teams focus on work that truly requires human input.

In Part 2 of this series, we’ll go deeper into building multi-platform AI agents that can handle more complex tasks and collaborate across systems.

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About Big Bang AI

Big Bang AI is a cutting-edge technology firm dedicated to revolutionizing business operations through AI Automation Agents. Specializing in enhancing efficiency, reducing costs, and opening new revenue channels, Big Bang AI tailors AI-driven solutions to meet specific corporate needs, encompassing process automation, data-driven decision-making, and operational optimization. Beyond solution development, the company offers in-depth AI training for corporate teams to foster internal expertise and practical application of AI tools. Committed to empowering businesses to adopt smarter operational strategies, Big Bang AI is at the forefront of bridging the gap between technological innovation and practical implementation, helping companies transition into agile, data-driven enterprises.

Website | Twitter | LinkedIn

About Pivot

Pivot is a global venture accelerator firm dedicated to the Web 3.0 industry, created by founders, for founders. Pivot’s selected startups are focused on milestones & are not bound to periodic curriculum-based programs. Founded by Anshul Dhir, a 3x founder in the Web 3.0 space, and mentor and investor in over 50 companies in Web3. Pivot is being supported by some great founders & Angels in this industry including Polygon, Delphi Digital, Blockchain Founders Group, Liminal, Biconomy, BitsCrunch, Tegro, Router, QuickSwap & more. We are also supported by Tier 1 ecosystems such as BNB Chain, Polygon, Arbitrum, ICP, Manta Network, Mantle apart from many VCs, launchpads, Exchanges & many more.

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Pivot
Pivot

Written by Pivot

A global venture accelerator firm dedicated to the Web 3.0 industry; created by founders, for founders.